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Kikriya App Privacy Policy — Your Data Is Completely Safe With Us

This page clearly explains how we collect, store, and protect the information you share while using Kikriya App.

📅 Last Updated: June 2026 🔒 SSL Encrypted 🇧🇩 Written in English
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Who This Policy Applies To: This Privacy Policy applies to all users of the Kikriya App website or mobile app. By using the platform, you agree to this policy.

Last Updated: June 2026

📋1. What Information We Collect

To keep Kikriya App running smoothly and ensure a safe experience for all users, certain information is collected. Here is a full breakdown:

Type of Information Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Notifications
Financial Information BKash/Nagad number, card details (encrypted) Deposit & Withdrawal Process
Device Information IP address, device model, OS version Security & Fraud Prevention
Gaming Activity Betting history, game sessions, wins and losses Responsible Gaming Monitoring
Location Data Country, city (approximate) Geo-restriction Confirmation

What We Never Collect: Your social media passwords, bank PIN, or any personal details we do not need. We only collect what is strictly necessary.

🔍2. How Information Is Collected

Kikriya App collects information through several methods. Transparency about each of these is central to our policy:

  • Directly Provided: Information you provide directly during registration, KYC verification, or when contacting support.
  • Automatically Collected: Through cookies, log files, and analytics tools while you use the app or website.
  • Payment Processors: Transaction confirmation data from the payment gateway at the time of deposit or withdrawal.
  • KYC Partner: Identity document verification carried out through approved third-party identity verification partners.
  • Device Sensors: Information collected automatically from your device while using the mobile app.

Whenever we begin collecting new types of data, we will notify users in advance and obtain their consent.

⚙️3. How We Use Your Information

Collected data is used solely for the purposes listed below and for no other reason:

  • Account Management: To ensure secure registration, login, and account safety.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Customer Support: To resolve your complaints, questions, or issues.
  • Fraud Prevention: To detect unusual transactions or suspicious activity.
  • Responsible Gaming: To monitor excessive gaming patterns and offer timely support.
  • Promotional Communications: To inform you about bonuses and offers, with your consent only.
  • Legal Obligations: To comply with legal requirements from relevant authorities.
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Promotional Emails: You can unsubscribe from marketing messages at any time. Go to Account Settings and update your notification preferences.

🤝4. Data Sharing & Disclosure Policy

Kikriya App never sells your personal data. However, it may be shared in the following limited circumstances:

  • Payment Processors: With bKash, Nagad, Rocket, or your bank — solely to complete transactions.
  • KYC Verification Provider: With approved partners for identity document verification.
  • Legal Authorities: Mandatory if required by a court order or government directive.
  • Technology Infrastructure: Server hosting and cloud service providers — bound by strict confidentiality agreements.
  • Fraud Prevention: With an industry-level fraud detection partner.
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What We Never Do: Selling your data, sharing it with third-party advertisers, or using it for any commercial purpose without your consent.

🍪5. Cookies & Tracking Technologies

Kikriya App uses cookies on its website and app. Cookies are small text files stored on your device that help improve site functionality.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Performance Cookies: For analyzing site performance and crash reports.
  • Functionality Cookies: To remember your language and preferences.
  • Analytics Cookies: To understand which pages are used most — fully anonymous data.

You can disable non-essential cookies from your browser settings, though some platform features may become limited as a result.

🛡️6. Data Security Measures

To keep your data secure, Kikriya App follows industry-standard technology and practices:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account.
  • Firewall Protection: Robust firewalls active at the server level.
  • Regular Security Audits: Regular testing carried out by an external expert team.
  • Data Masking: Card numbers and sensitive information are always displayed masked.
  • Access Controls: Only authorized personnel can access data on a need-to-know basis.
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Your role matters too: Use a strong password, never share it with anyone, and change it immediately if you log in from an unfamiliar device.

📁7. Data Retention Period

Kikriya App does not retain data beyond what is necessary. Retention periods are determined by the type of data:

  • Account Information: For the duration your account is active, and for 5 years after closure (as required by law).
  • Financial Transaction Records: 7 years — in accordance with tax and financial regulations.
  • KYC Documents: 5 years after account closure.
  • Support Conversations: 2 years.
  • Log Files: 90 days.
  • Marketing Preferences: Deleted immediately upon unsubscribing.

Upon expiry, data is securely and permanently deleted or anonymized.

⚖️8. Your Rights Regarding Your Data

Kikriya App ensures you have full control over your personal data. You have the following rights:

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Right to Access Data

You can request to see what information we hold about you at any time.

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Right to Rectification

You can submit a request to our support team to correct any inaccurate or outdated information.

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Right to Erasure

After account closure, you may request deletion of your data within legally permitted limits.

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Data Portability

You may request a download of your data in a readable format.

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Right to Restrict Processing

You may object to your data being used for specific purposes.

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Right to Lodge a Complaint

If you suspect a privacy breach, you can file a complaint directly with our support team.

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To exercise any of your rights, contact our support team. We will respond within 30 business days.

👶9. Protection of Minors

Kikriya App is strictly for users aged 18 and above. We do not knowingly collect data from minors.

  • Age is verified at the time of registration.
  • Age is re-confirmed during the KYC process.
  • Any account found to belong to a minor will be immediately suspended and all associated data deleted.

If you suspect a minor is using an account, please contact support. Parents and guardians should enable parental controls on their child's device.

🔗10. Third-Party Services & Links

Kikriya App works with certain third-party services — such as payment gateways, analytics providers, and KYC verification — each with their own privacy policies.

  • All third-party partners are required to comply with our privacy standards.
  • A Data Processing Agreement (DPA) is in place with each of them.
  • Third parties are never permitted to use your data for their own marketing purposes.
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Please note: If you click a link that takes you outside Kikriya App, that site's own privacy policy will apply. We are not responsible for external sites.

🔄11. Changes to the Privacy Policy

Kikriya App may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • You will be notified via email or app notification of any significant changes.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend reviewing this page regularly to stay up to date with the latest information.

📞12. Contact Us

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact us:

  • Email: support@kikriyaapp.com
  • Live Chat: Active 24/7 within the app
  • Support Page: FAQ Page View

We aim to respond to all privacy-related requests within 30 business days.

Why Kikriya App Can Be Trusted With Your Data

Your privacy is protected not just by promises, but by real technology and processes.

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256-bit SSL Encryption

Every data transfer is protected with bank-grade 256-bit SSL encryption — a level that is virtually impossible for hackers to breach.

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Two-Factor Authentication

Enabling 2FA on your Kikriya App account means even a stolen password won't let anyone in. It doubles your security instantly.

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Regular Security Audits

A full security audit is conducted every quarter by an external cybersecurity team. Any vulnerabilities found are remediated immediately.

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Sale of Data Prohibited

Kikriya App never sells user data to third-party advertisers or data brokers — that is a core principle we stand by.

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Your Data, Your Control

You can manage your notification preferences, cookie settings, and data sharing options directly from Account Settings — at any time.

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Transparent Policy

We are upfront about what data is collected and why. No hidden terms, no fine-print traps — complete transparency.

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Join a safe and trusted platform

Your data is fully protected on Kikriya App. Create an account today and enjoy the best gaming experience in Bangladesh.

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